Monthly Archives: January 2010

 

Being a Corporate Learner during a Recession

In any hard economy, there will be impact on the corporate learning environment. We often talk about the current impact of the recessions we have been in since 2007, how it affects our lives, and what fears and concerns have … Continue reading

 
Friday, January 29th, 2010 1 Comment
 

Improving Customer Experience through Process

Last week’s focus was on technology and its role in the customer experience. It has become very clear here at Allen that without the right integral as well as external processes, all the good intentions and good technology will not … Continue reading

 
Monday, January 4th, 2010 2 Comments